Return Policy

Returns & Exchanges

If you are not satisfied with a product purchased through this website you can return it within 14 days for a store credit. You will receive store credit that can be used at any time towards another product from our website. We do not offer money back.

To avoid the hassle of exchanges due to buying the wrong size we encourage to take a close look to the size chart at the time of purchase. Do not buy a smaller size that the recommended by the size chart because most likely it won’t fit. Our body shapers are very tight and run small. We also encourage you to call 1.877.278.1719 to get help deciding on your size. We will gladly help you.

To receive store credit please note the following:

  • Items returned must be unworn and undamaged
  • Product must be free of scents.
  • Product must be in original packaging and with all original tags.
  • Due to health and hygiene internal regulations, we do not exchange any type of lingerie, girdles, body shapers or underwear that do not meet the above requirements.
  • Sale items do not qualify for store credit. They are Final Sale
  • Shipping and handling costs for returned items must be paid for every return.
  • Please call us at 1.877.278.1719 if you have any questions.

Return Address:

Jackie London, Inc
333 21st Avenue
Paterson, NJ 07501

" Please enclose a check or money order with the amount of $6.80 for the return shipping cost. For 3 items or more please enclose a check or money order with the amount of $12. If you prefer you can send us an email requesting a paypal link to pay for the return shipping. With this link you can pay with any card."